In the Digital Age we rely too much on travel review sites, such as TripAdvisor. Always be wary that the reviews can be easily manipulated. Here is a Fairfax Media report, of a court case involving Meriton Serviced Apartments:

http://www.smh.com.au/business/developer-lands-in-court-after-accc-claims-email-tweak-helped-it-duck-bad-reviews-20161124-gswnbd